RonaN, tu tot la Raiffaisen ai card?
Eu am la Bancpost, poate mi l blocheaza si mie ca joi am comandat doua jocuri :-S .
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RonaN, tu tot la Raiffaisen ai card?
Eu am la Bancpost, poate mi l blocheaza si mie ca joi am comandat doua jocuri :-S .
Salut,Quote:
Originally Posted by Mariusik
Da, tot la Raiffeisen. Am fost sunat pe mobil de pe numărul: 0372213000 și mi-a dat vestea un domn...
Hmm, abia acum mi-am dat seama de ceva
Nu cred ca avea cum sa fie thehut.com pentru ca mi-au fost blocate ambele carduri.
Chiar daca nu am facut comenzi in ultimele luni la Shopto.com, acolo aveam ambele carduri in baza de date. Si mie nu mi-au inchis unul, ci pe amandoua.
Deci banii mei se schimba de pe thehut.com usor pe shopto :)
Quote:
Originally Posted by RonanN1
Acelasi numar, acelasi domn :) Nice
Ar trebui sa ni se adreseze cu "Alo! Sunteti membrul forumul CG pe numele X? :))
...cum se poate afla 100% care-i site-ul nemernic? Că sincer...nu vreau să se repete faza :mad:
Oricum s-au mișcat rapid băieții de la Raiffeisen direct =D>
Pai exista mai multe feluri atat legale cat si ilegale. Cele ilegale cred ca sunt mai sigure lol
De asta paypal sunt cei mai buni, chiar nu prea au cum sa mai dea tepe
Mi-am mai adus aminte inca un detaliu. Cand am vazut pretul la The Darkness am anuntat un prieten sa si-l ia repede, si el a platit tot cu card Raiffeisen pe thehut.com
El n-a fost sunat de banca si aia e singura lui tranzactie online ever.
Shopto 2 - TheHut 1
Incet incet se prefigureaza nemernicul.
bravo Khan...sa-i dam in judecata...ce misto ar fi...parca vad titlurile...mai multi gameri din romania au castigat procesul cu un mare site englezesc...despagubiri de 100 000 de lire sterline...ce misto ar fi:D
Toți banii c�știgați automat merg către CG.ro =D>
hehe am anuntat si eu prin ianuarie :P si eu sunt la al 2lea card. plus ca imediat dupa mine au postat mai multi care nu aveau decat pe hut cont ;))
eu oricum pt singura comanda pierduta de hut am ajuns pana la o formatiune legala gen OPC la noi, din anglia. cu jumatate de ora inainte sa primesc mail cu raspunsul lor (sfaturi...) thehut tocmai se inmuiase si imi trimit replacement fara hartii trimise si tot tacamul. se pare ca fct f bine si la ei protectia consumatorilor.
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pt cei care doresc sa vada raspunsul la plangerea mea :
Dear Mr Ion
Thank you for your enquiry to Consumer Direct dated 12/06/2009. Your reference number for this case is NW-604062 and should be quoted in all further correspondence regarding this case.
From your email it appears you are based in Romania and you are trying to determine what your next course of action should be after experiencing a delay in delivery of goods ordered from an interner based trader.
Based on the information you have provided the key legal points in response to your enquiry are as follows:
If your contract was formed in the UK, your contract would be governed by the Distance Selling Regulations which covers some contracts which have been concluded by means of distance communication e.g. telephone, internet, mail order etc. Under these regulations, you can cancel at any time before you receive the goods and claim a full refund. Any refund should be issued within 30 days from the date of cancellation. Notice of cancellation should be in a durable form (i.e emasil or letter).
Therefore as you are struggling to make contact with the trader by telephone or email you should send the trader a recorded delivery letter, outlining everything to date, and giving a deadline to resolve the matter within a set period of time (i.e. 30 days). Make it very clear what you are claiming from the trader. It is also worth retaining copies of everything sent, for your records.We would also suggest that you track the letter using the proof of postage the post office will supply you with, to makesure the trader receives the letter.
If you do not receive a satisfactory response, you may seek redress through the UK's Civil (small claims) Court - see http://www.hmcourts-service.gov.uk/i...aims/index.htm for information on this.
If you require any further advice on this matter, we would strongly advise you to contact your local Romanian equivalent of Trading Standards as they will be better placed to advise you on how to pursue this case, based on the laws and regulations which would cover the purchase (and the method of purchase) you have made. We can only give accurate advice based on the legislation of the United Kingdom, and it is possible there will be some differences in the legislation as it would apply to you.
Thank you for your enquiry.
Paul
Consumer Direct Northwest
Tel: 08454 04 05 06
Web: www.consumerdirect.gov.uk
Open: 8:00am to 6:30pm Monday to Friday, 9:00am to 1:00pm Saturday
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raspunsul thehut care nu a mai fost unul automat:
One of our customer services advisors has reviewed your query and we are able to confirm the following:
I am sorry that you have not received your order.
Your item was sent out to you on 18/5/09 and we would have expected it to arrive with you by now.
I will put a trace on your item and investigate further. In the meantime I will arrange a replacement for you.
You will receive an e-mail once your replacement has been sent out.
Delivery will depend on product availability on the item (this can be checked from our website) and we will keep you informed of any delays.
da BoDo stiu ca ti s-a intamplat in trecut, dar uite ca din detaliile date de mine acum, nenorocirea pare sa incrimineze pe shopto
Si eu am patit cu 2 carduri ING!Tot asa m-au sunat de la banca!Tranzactii facute cu unul din carduri atat la shopto cat si la thehut iar cu celalalt doar de la thehut!;)
Acum vre-o cateva luni si eu am patit, cu un card ING, m-au sunat de la banca si mi-au zis ca s-a incercat o tranzactie din Anglia, iar singurul site englez pe care aveam datele era thehut.
Am comandat zilele trecute 2 x Age of Conan de pe TheHut. Am primit mail ca le au trimis pe ambele (vezi attachmentul) pe 13 si azi am primit un singur joc.
Ce imi recomandati sa fac? Mai astept sau le raportez alora ce sa intamplat.
LE:
Merci BoDoPSX (am ramas fara Thanksuri).
LLE:
Si pe langa asta mai are si semne de uzura (carcasa)...
ei livreaza jocul si plicul. poti sa le scrii ca oricum iti baga mesaj automat :) poate vine si al2lea (o veni din alt depozit ca la cate au...)
Eu am ~10 comenzi incheiate pe ShopTo cu una recenta (saptamana trecuta) si nu am avut nicio problema. Card ING Mastercard.
eu am peste 20 de comenzi la ei si nici o probleme Card Visa si MasterCard la Raffeisen
Si eu am patit la fel, card visa business la raiffeisen. Am comandat numai de pe shopto.net. Prima comanda. Si ultima posibil...
Eu zic ca shopto.net e problema. Ce sa facem pe viitor? Mi se pare ca au preturi super bune, iar jocul mi-a venit in 4 zile.
Eu cumpăr din 2007 de la TheHut, şi n-am avut nicio problemă c�t de mică.
Am folosit de fiecare dată Mastercard BancPost.Quote:
Order # Order Date Items Order Status Cost
8915291 20/05/2009 1 Despatched �39.72
8304742 15/01/2009 1 Cancelled �34.72
7790854 30/10/2008 3 Despatched �102.55
7672007 28/09/2008 2 Cancelled �72.84
7603151 06/09/2008 1 Despatched �39.52
7594382 04/09/2008 2 Cancelled �79.04
7582997 01/09/2008 1 Despatched �41.52
7538170 12/08/2008 1 Despatched �36.52
6017639 09/06/2008 3 Despatched �97.76
5950124 05/05/2008 1 Despatched �32.42
5939688 29/04/2008 1 Cancelled �40.92
5922019 20/04/2008 1 Despatched �35.92
5877790 30/03/2008 1 Despatched �35.93
5863383 24/03/2008 3 Despatched �103.85
5821297 01/03/2008 3 Despatched �88.02
5738493 15/01/2008 3 Despatched �88.79
5564936 23/11/2007 2 Despatched �64.64
5525065 12/11/2007 2 Despatched �79.86
Eu sunt curios care a fost fluxul informaţional p�nă să ajungă să vă sune reprezentantul băncii - adică el de unde are pontul respectiv şi �n ce constă mai exact acesta?
nu e pont ci pur si simplu sunt sunati si ei de VISA/ MASTERCARD si sunt anuntati ce serii au fost fraudate. se inchid automat si se emite alt card in 24 ore.
unde 24 de ore? Eu trebuie sa astept o saptamana...
Anyway, am niste pile la banca, sper sa aflu care a fost site-ul incriminat :)